This Privacy Policy explains how ANSI Technologies and its affiliated entities (“ANSI”, “we”, “us”, or “our”) collect, use, disclose and protect personal data relating to individuals (“you”) who visit our website https://ansiconsult.com, interact with our content and marketing, contact us for information or proposals, or use our IT, consulting and managed services (together, the “Services”).

By using our website or otherwise providing personal data to us, you acknowledge that your information will be handled in accordance with this Privacy Policy and applicable data protection laws.

1. Who We Are and Scope of This Policy

ANSI Technologies is an IT and digital transformation company operating across the United Arab Emirates, India and other regions. This Privacy Policy applies to personal data we process as a controller when you:

• browse or interact with ansiconsult.com or our microsites;
• submit contact forms, proposal requests or career applications;
• subscribe to newsletters, events or marketing communications;
• engage with us as a customer, prospect, supplier or business partner.

This Policy does not apply where we process personal data solely on behalf of a customer as part of a project or managed service. In those cases the customer’s own privacy notices and contracts will govern how data is used.

2. Personal Data We Collect

The types of personal data we may collect depend on how you interact with us and the Services you use. We may collect the following categories of information:

a) Information you provide directly

• Identifiers and contact details such as your name, job title, company name, business email address and country.
• Business relationship information such as the products or services you are interested in, project details, RFP documents, support tickets and feedback.
• Account and preference information for any customer, partner or portal accounts we provide to you.
• Recruitment information such as CVs, cover letters, qualifications and employment history if you apply for a role with us.
• Correspondence and communication content when you contact us by email, web form or other channels.

b) Information collected automatically

When you visit our website we may automatically collect certain information from your device to help us secure and improve our Services, including:

• Technical and device data such as IP address, browser type, device identifiers, operating system, language and access times.
• Usage data such as pages viewed, links clicked, referring and exit pages, time spent on pages and general navigation patterns.
• Cookie and similar technologies data used for essential site functions, analytics and (where permitted) marketing. For further details, see the “Cookies and Similar Technologies” section below.

c) Information from third parties

Where permitted by law, we may receive business contact details and professional information about you from:

• partners and vendors we work with on joint opportunities;
• public sources such as LinkedIn or company websites;
• event organisers or lead generation platforms where you have consented to be contacted.

3. How We Use Personal Data

We process personal data for the following purposes, in each case based on an appropriate legal ground such as performance of a contract, our legitimate business interests, compliance with legal obligations or your consent where required:

• To operate and maintain our website and digital channels.
• To respond to enquiries, demo requests and support tickets.
• To prepare and manage proposals, contracts and customer projects.
• To send service-related notices and administrative information.
• To send marketing communications about our services, events, case studies and insights, where permitted and subject to your preferences.
• To personalise content, improve our website and understand usage trends.
• To manage supplier and partner relationships.
• To protect our rights, investigate fraud or security incidents and comply with law.
• To manage recruitment processes and evaluate candidates.

4. Cookies and Similar Technologies

Our website uses cookies and similar technologies to enable core functionality, analyse traffic and, in some cases, support marketing and remarketing activities. Cookies are small text files stored on your device.

You can control cookies through your browser settings and, where implemented on our site, through a cookie banner or preferences centre. Please note that disabling certain cookies may impact the performance of the website or limit some features.

5. Legal Bases for Processing (EU/UK visitors)

Where European Union or United Kingdom data protection law applies, we rely on the following legal bases:

• Contract: to take steps at your request before entering into a contract or to perform a contract with you or your organisation.
• Legitimate interests: to operate, secure and develop our business and Services, provided that such interests are not overridden by your rights.
• Legal obligation: to comply with applicable laws, regulations and court orders.
• Consent: where we ask for your consent, for example for certain marketing or non-essential cookies. You can withdraw consent at any time.

6. How We Share Personal Data

We do not sell your personal data. We may share personal data with:

• Group companies: other entities within the ANSI group that support our operations and service delivery.
• Service providers: trusted vendors who provide services such as website hosting, CRM, marketing automation, analytics, cybersecurity, payment processing or professional services under appropriate agreements.
• Partners and subcontractors: where reasonably necessary to deliver joint solutions or fulfil project obligations to you.
• Professional advisers and auditors: such as legal, tax, compliance or insurance partners.
• Authorities and regulators: where we are required to do so by law, regulation or legal process, or to protect our rights or the rights of others.
• Corporate transactions: in connection with any merger, acquisition, financing, restructuring or sale of all or part of our business, subject to appropriate safeguards.

7. International Data Transfers

ANSI operates across multiple jurisdictions, including the UAE and India. Your personal data may be stored and processed in these or other countries where we or our service providers operate. We take appropriate steps to protect personal data in accordance with this Policy and applicable law, including using contractual protections where required for international transfers.

8. Data Retention

We retain personal data for as long as reasonably necessary to fulfil the purposes described in this Policy, to comply with legal, regulatory and audit requirements, and to resolve disputes. The exact retention period varies depending on the type of data and the context of our interactions. When personal data is no longer required, we will delete or anonymise it in line with our internal retention standards.

9. Information Security

We implement technical and organisational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access. These measures include access controls, encryption where appropriate, network security, logging, regular reviews of vendors and staff training. No system can be completely secure, but we work continuously to reduce risks and respond to incidents in a timely manner.

10. Your Data Protection Rights

Depending on your location and applicable law, you may have some or all of the following rights in relation to your personal data:

• to request access to the personal data we hold about you;
• to request that we correct inaccurate or incomplete data;
• to request deletion of your personal data in certain circumstances;
• to object to or request restriction of certain processing activities;
• to receive a copy of your personal data in a portable format, where technically feasible;
• where we process data based on your consent, to withdraw that consent at any time;
• to lodge a complaint with a relevant supervisory authority.

We may need to verify your identity before responding to certain requests. Some data may be exempt from these requests where we are required or permitted by law to retain it.

11. Marketing Communications

If you subscribe to our newsletters or marketing updates, we will use your contact details to send you information about our services, events and insights. You can opt out at any time by using the unsubscribe link in the email or by contacting us at [email protected]. We may still send non-marketing communications that are necessary for contractual or legal reasons.

12. Third-Party Websites and Services

Our website may contain links to third-party websites, applications or services. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy notices before providing any personal data to them.

13. Children’s Privacy

Our website and Services are intended for business users and are not directed to children under 18 years of age. We do not knowingly collect personal data from children. If you believe that a child has provided personal data to us, please contact us so that we can take appropriate steps to delete such information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or technology. When we make material changes, we will update the “Last Updated” date at the top of this page and, where appropriate, provide additional notice. We encourage you to review this Policy periodically.

15. How to Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or our handling of personal data, you can contact us at:

Email: [email protected]